Shipping policy

Free shipping is available on eligible orders delivered within the contiguous United States. Orders shipped to Alaska, Hawaii, U.S. territories, remote locations, or international destinations may require additional shipping charges. Please contact Bauhaus 2 Your House Customer Service before placing an order for delivery outside the contiguous United States or to a location that may require special delivery arrangements.

Unless otherwise stated, standard residential delivery is curbside delivery. Curbside delivery does not include inside delivery, unpacking, assembly, installation, removal of packaging, or movement of merchandise into the home or building.

Commercial and Dock-to-Dock Delivery may be arranged for businesses, receiving warehouses, design firms, contractors, or other locations equipped with an appropriate loading dock. The customer is responsible for ensuring that the delivery location can receive the shipment and for arranging any unloading, movement, storage, or final delivery required after the shipment arrives at the receiving location.

Inside Delivery and White Glove Delivery may be available in certain areas for an additional charge. Please contact Bauhaus 2 Your House Customer Service to confirm availability and pricing before placing your order.

Furniture can be large, heavy, and difficult to move through doors, hallways, stairways, elevators, and other spaces. Customers are responsible for confirming before placing an order that purchased items will fit through all access points and into the intended location. Bauhaus 2 Your House is not responsible for items that do not fit into a customer’s home, building, elevator, stairway, doorway, or intended space. If an item cannot be delivered to the intended location, delivery may be completed curbside or to the first dry and accessible area, and any additional delivery, return, storage, or handling charges will be the customer’s responsibility.

Customers are responsible for monitoring, tracking, and delivery communications, and for making themselves available for delivery or responding to scheduling requests from the carrier. Redelivery charges, storage fees, return shipping charges, or other costs resulting from a missed appointment, refused delivery, inaccessible delivery location, incorrect delivery information, or failure to respond to carrier communications are the customer’s responsibility.

Delivery estimates are provided in good faith but are not guaranteed. Bauhaus 2 Your House is not responsible for delays caused by carriers, weather, port conditions, customs, labor disruptions, difficult access, or other circumstances beyond our reasonable control.